For me design is a way of thinking, experimenting, analyzing, reflecting and synthesizing.
I am a curious and creative person with analytic mind this makes me drawn to complex societal challenges where a ‘solution’ does not exist. I like to dive into the complexity of these wicked situations and emerge myself completely in the context that I am working in.
I am curious which means that I have broad interests. In design I am therefore often looking for knowledge both inside and outside the field of design. Also, it drives me to approach situations from multiple perspectives. This means that when diving into this complexity of wicked problems I like to get in contact with people that inspire me and have collaborations that trigger my thinking. I am also a sensitive and intuitive person which makes me a good listener and able to connect to others in conversations and discussions in a very personal way.
I am an abstract and analytical thinker but being a designer, my work is also heavily involved with practice. I work well in settings that are very ambiguous and uncertain, giving me the freedom to work on an abstract level and at the same time zoom into the micro level to experiment and reflect. My strength in design is at the very start of any process, where everything is still open.
is about mediating interactions between people; exploring the potential of technology in multi-stakeholder collaborations for wicked problems; exploring, visualizing and creating innovative concepts with the appropriate technologies; mediating interactions; complementing human skill and interaction
In my M11 project we designed AVA: a tool for perinatal healthcare professionals that creates more transparency in the different perspectives through a shared digital and physical space.
Here I saw how design and technology have the ability to mediate perspectives and relations through altering interactions. By working together with a team on this project I had to learn many new skills when it comes to communication, decision making as a team and using the strengths of different team members. I learned how to design a product from a specific theoretical perspective and evaluate it in a professional context with users. My main focus was on framing the project as well as on how to design the dynamics, interactions and aesthetics from a user perspective and demonstrating it with a prototype of the right fidelity.report
In this course I learned about different perspectives on scientific and technological progress. Analyzing these perspectives and writing my own essays helped me to understand these critical perspectives, reflect on how they still hold at this moment and take a stance myself. This forced me to be critical of my own perspective towards what progress means for me and how I use technology. For me technology is about supporting people and human interaction and not innovating just to create something new. It is about being critical about what we develop and how it can impact relations and society at large.Essay
In my research project I dove full-force into a new context and new challenge by working for a public-private investment fund.
Here I had the opportunity to start exploring what my design perspective brought to the table in this setting. I saw the importance looking at (personal) relations through different types of data, sharing and engaging with different perspectives and consciously defining the boundary of your challenge. It was my first encounter with a multi-stakeholder setting up-close, where I got to take part in all activities. I had to start learning how to communicate my role, perspective and value to others in these situations. In the project I positioned a several ideas based on both systems and complexity theory as well as practice, which was not meant to provide a concrete tool but rather to better understand the potential ways to navigate complexity.
All in all, this project was a reflection of what it means to use systems and complexity concepts from a designerly perspective.Paper
In this course I learned that I tend to take a leadership perspective – by looking at long term perspectives, processes and determining directions. This fits very well with how I work as a designer when working on wicked situations, not tied to a single organization and looking at the more systemic level – to the wider society. For me it is about supporting and helping others access their own powers and strengths and make their own decisions. I also have some entrepreneurial qualities. For me entrepreneurs are people who speculate and operate in uncertain environments and that take opportunities with a future-oriented perspective – two qualities that characterize me and my work.Leadership infographic
In this project I worked on supporting organizational change in the Province through design. Supporting their journey towards an integrated way of working on complex societal challenges.
This project was centered around going out of my comfort zone in many ways. I helped to create workshop sessions for groups of people which is something that I had not done before. Even though I did not host the sessions, I learned a lot about how to design and organize such events. Additionally, I brought back more of my design skills by using storytelling and scenarios to discuss directions and potential for change in the organization. To do this, I designed the ‘organizational software’ of the future which was used to confront employees. Through these activities I got a much better understanding of the Province as an organization and what they need to work on complex problems from different perspectives.Report
Through following this course I deepened my understanding of social network theory and analysis. Network analysis is about relationships between or among social entities, which can be individuals and/or organizations. I learned of classic network theories and their relation to innovation and change on a micro, meso, and macro level. Additionally, I learned how to analyze networks and social relations between people based on qualitative and quantitative data using calculations by hand and using software tools. Lastly, I learned how to analyze technological development trajectories through patent citation data. For me learning more about relations at different scales and how to analyze them was a key take-away from this course.Network analysis
How can we, as designers, support stakeholders in working (together) in complex contexts such as the energy transition?
In this project I examine this question from the perspective of regional policy making in the Province of Noord Brabant. To explore potential answers to this question two designs were created situated in policy making practice. The first design focuses on supporting collaborative governance through building personal connections in a dialogue. The second design is a future scenario focused on emergent connections between individual policy makers through dynamic information sharing.
The dialogues, evaluations and conversations using the designs and my own perspective led to scaffolds for complexity-based ways of working. These scaffolds and the principles for ways of working are a guide for the strategic process of working on the energy infrastructure challenge in the coming months (and years).Report
I got to know Britt as a student who knows what she's talking about, who could scientifically substantiate everything she says. At the same time, she also used all this knowledge and research to hide behind: a safe place where everything is perfect and predictable. Meanwhile, her research increasingly focused on the connection between people and how they relate as humans to the systems in which they work. And there came a realization, because who is Britt anyway? And how does she, as a human being, relate to what she does, makes, writes?
A beautiful and difficult process followed, with trial and error, with laughter and tears. I saw her take new steps where it always revolves around connection: the connection with the people she works for, connection with nature where she lives, connection within herself between head and heart. Dear Britt, you are showing more and more who you are: a powerful young woman who chooses her own path!
Organizing coordination between multiple disciplines in our organization usually goes through the content and often it is determined via a political route how a goal can then be achieved. It's very nice to meet someone like Britt who is capable of designing and guiding a different kind of conversation line. This meant that the participants indicate with which story they themselves see a topic. This gives the participants more starting points for continuing their collaboration with each other and each other's discipline.
I have found the design and realization of such a conversation, containing a certain subject as a seed that essentially touches every participant, as very valuable.
What you did in these sessions was creating a mirror for us to reflect on our daily practices and implicit assumptions together in a positive way. You could do this because of your high level perspective and personal approach – a perspective that people in this organization do not have. I found this of great added value and really enjoyed participating in the session.
We had the time to consciously reflect and then tell our story, which is something we are not used to in this organization. As a result, the different perspectives of the people in the session really had the chance to come to light and be appreciated.
All in all, this position will allow me to continue exploring the field I entered during my Master’s program in a new light.